How to Fix QuickBooks Error Code 103: A Complete Guide

QuickBooks is a widely used accounting software that helps businesses manage their finances efficiently. However, users may sometimes encounter errors while using the software. One common issue is QuickBooks Error Code 103, which typically occurs when logging into QuickBooks Online using incorrect banking credentials.

If you’re facing this error, don’t worry! In this blog, we’ll explain the causes of QuickBooks Error 103 and provide step-by-step solutions to fix it.

What is QuickBooks Error Code 103?

Error 103 in QuickBooks usually appears when your login credentials for your bank account are incorrect. When you attempt to connect your bank account to QuickBooks Online, the bank rejects the sign-in request due to incorrect information, triggering this error.

Causes of QuickBooks Error Code 103

Here are the primary reasons why this error may occur:

• Incorrect login credentials: The username or password entered does not match your bank’s records.
• Saved credentials in QuickBooks are outdated: If you’ve changed your bank login credentials but haven’t updated them in QuickBooks, you may see this error.
• Bank’s security settings: Some banks require additional authentication steps that QuickBooks might not support.
• Cookies and browser issues: A corrupted cache or outdated browser can sometimes cause login issues.

How to Fix QuickBooks Error Code 103?

Solution 1: Verify Your Bank Login Credentials

1. Open a new browser window and go to your bank’s official website.
2. Enter your login credentials manually to check if they are correct.
3. If you can log in successfully, use the same credentials to log in to QuickBooks.

Solution 2: Update Your Banking Credentials in QuickBooks

1. Open QuickBooks Online and go to the Banking section.
2. Find the account with the error and select Edit Sign-in Info.
3. Enter the correct username and password manually.
4. Click Update and try connecting again.

Solution 3: Disconnect and Reconnect Your Bank Account

If the error persists, try removing the bank account and reconnecting it:

1. Navigate to Banking > Transactions in QuickBooks Online.
2. Select the bank account with the error.
3. Click on Edit and choose Disconnect this account on save.
4. Save the changes and reconnect the bank account using the correct credentials.

Solution 4: Clear Browser Cache and Cookies

Sometimes, old cached data can cause login issues. Clear your browser’s cache and cookies and then try logging in again.

Solution 5: Use Incognito Mode

Try logging into QuickBooks using an incognito/private browsing window. This prevents browser extensions or cache-related issues from interfering with your login.

Solution 6: Contact Your Bank

If none of the above solutions work, your bank might have changed its security settings or login requirements. Contact your bank’s support team for assistance.

Final Thoughts

QuickBooks Error 103 is a common issue related to incorrect banking credentials. By following the steps above, you can easily resolve it and get back to managing your finances smoothly. Always ensure your login credentials are up-to-date, and keep your browser clean to avoid similar issues in the future.

If you still experience problems, consider reaching out to QuickBooks support for further assistance.

Do you have any other QuickBooks-related questions? Drop them in the comments below!